Refund Policy
At Autowade, we are committed to providing high-quality digital services that help you build and monetize your personal brand. However, we understand that situations may arise where a refund is necessary.
Refund Eligibility
- Refund requests must be made within 7 days of the original purchase date.
- To be eligible for a refund, you must provide proof of purchase, and the request must be made for a product or service that has not been used or accessed.
- Refunds will not be granted for services that have been fully delivered, consumed, or utilized.
Non-Refundable Items
Due to the nature of digital products, certain items are non-refundable. This includes but is not limited to:
- Downloadable software products.
- Any services or subscriptions that have already been used or partially completed.
- Custom or personalized digital products.
Refund Process
- Once your refund request is received and evaluated, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 3-5 business days
Late or Missing Refunds
- If you haven't received a refund yet, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you've done all of this and still have not received your refund, please contact us at [email protected]
Exchanges
- We do not offer exchanges for digital products or services. If you encounter an issue with your purchase, please contact us for support.
Gifts
- If the item was marked as a gift when purchased and delivered directly to you, you'll receive a credit for the value of your refund. Once your refund is processed, a credit will be applied to your account.
Questions
If you have any questions regarding our refund policy, please contact us at [email protected] or call us at +91 9988264929.